Customer value Woodsmith

customer value

How does Woodsmith Construction create customer value?

 

I would say, off the top, customer value is all about caring and giving a s#!t. This concept gets thrown around a lot in today’s world, but the reality leaves us less than inspired. It takes real work and dedication, day in and day out to build a home for someone. You have to be there every day until it is done and never loses sight of who you are helping. You have to be honest and open and make sure if something is done wrong that it is corrected and made right. There is no perfect recipe, other then always striving to do better. We want to make sure that our clients get the best home renovation experience there is, period.

When someone trusts us with the single biggest investment of their lives, you bet we take that responsibility seriously. I could share a whole bunch of catchy terms and phrases that best describe what we do but I don’t think that really describes things correctly.

Firstly I wish that everyone could enjoy the renovation and home building process as much as we do. It is probably one of the very few things left in this world that has to be tailored to our wishes. Also there is something magical about taking a home that someone has lived in and built a family in and transforming it into something out of our combined imagination.

It is the nature of home renovation and building that is shared. That’s what I think makes it so special we all get to share that transformation process together. There is no better feeling then getting that call from a client while they are have that first coffee in their new kitchen.

Our value comes from our commitment to be there. Not just during your project but for whenever you need us after all is said and done. All of our past clients enjoy the realization that even years after the last cheque has cleared. Someone will talk to them and answer any questions they may have.

We love the homes we build but more importantly we love the people we build them for. It is the people that make our homes great. Our team cares about each and every client we have or have ever had and always will do everything in their power to make them happy with their home.

Our slogan is not just a catchy saying “Having our family help your family get into your dream home” It is taken to heart in everything we do. We will continue to set a new standard for home renovations and building in the Toronto area by caring everyday.

Please let us help you with the your next home renovation project and see for yourself. Why Woodsmith Construction is in a class all by itself when it comes to true customer value.

 

For more information on how we can make your dream home a reality, please see our Design-Build services.

 

 

Woodsmith Construction completed a project for us in a timely and professional manner. The quality of their workmanship is superb. Communication between them and us was informative, courteous and collaborative. We would highly recommend them.

Rick Wilson
Rick Wilson2020-03-31
Google

Woodsmith construction just completed a gut job and garage addition for my husband and I and it was the best experience I could have hoped for especially given all the renovation horror stories we have heard. They were so professional, helpful, diligent and responsive and the quality of the renovation was first class. I would recommend anyone to hire Woodsmith construction for all their needs whether it is a renovation or a new build. We could not be happier with the outcome and our newly renovated home.

We worked with Chris Smith and Woodsmith Construction Inc. on the design for a garage addition, and the experience was fantastic. The project included adding attic trusses to create a new walk-in closet and laundry room that seamlessly connected to our existing main bedroom. Chris’s goal was to make the addition feel like it had always been part of the home, and he absolutely nailed it.From the start, Chris took the time to understand what we needed and came up with a design that not only maximized the functionality of the space but also kept the style consistent with the rest of the house. He paid close attention to every detail, from the layout to the finishes, ensuring everything worked perfectly with our main bedroom.The design makes such smart use of the space, and it feels like a natural extension of the home rather than an afterthought. Chris was great to work with—responsive, creative, and incredibly knowledgeable. He even provided advice on how to approach the construction phase, which made us feel confident moving forward.If you’re looking for someone to bring your vision to life with a thoughtful and practical design, we highly recommend Chris Smith and Woodsmith Construction. The design he created for us has truly enhanced our home. Our construction is well under way and we are already seeing the great design come to life!

Steve F
Steve F2024-12-03
Google

We worked with Chris Smith and Woodsmith Construction Inc. on a large-scale renovation of our east-end semi and we couldn’t be happier with the finished product. The project included adding a third floor, underpinning the basement, and updating the interior throughout the house. Chris handled both the design and the build, and he is incredibly knowledgeable about all stages of the process. He was professional and responsive and always had our best interests at heart. His team was hard-working and respectful and they were all a pleasure to work with.Chris was professional, calm, and reasonable in working with our neighbours at all stages of the process and earned a very positive reputation among people on the street who saw the process and admired the result. The final product maintains the same exterior character of the home while updating the interior and making it a hundred times more functional for our family. It is a total transformation from what it used to be and we thank Chris for his vision and guidance throughout the process.Chris and his team were organized, professional, and always on top of the details. They kept us in the loop throughout the project and made sure everything was done to the highest standard. We would not hesitate to recommend Woodsmith to anyone undertaking a residential renovation – he is one of the hardest-working people we know and we are very grateful for his expertise and dedication.

D Volpe
D Volpe2024-12-01
Google

Woodsmith Construction is first and foremost one of the leading contractors serving the GTA. We at Rigid Frame Structural Engineers Inc. provide structural engineering consulting for them. Woodsmith always adhere to the drawings and regulations in all of their construction projects. We also find Chris and all his crews to be very respectful. We recommend Woodsmith to all our clients who like to tackle renovations.

Emmanuel Moysis
Emmanuel Moysis2019-03-31
Google

Cristina Blesa
Cristina Blesa2023-12-06
Google

Design-Build services custom-tailored to your needs. Start your home renovation journey with us and see what’s possible.

Ready to begin your project? Book your free in-home renovation consultation.

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