Customer value Woodsmith

Company News

March 25, 2016

customer value

How does Woodsmith Construction create customer value?

I would say, off the top, customer value is all about caring and giving a s#!t. This concept gets thrown around a lot in today’s world, but the reality leaves us less than inspired. It takes real work and dedication, day in and day out, to build a home for someone. You have to be there every day until it is done and never lose sight of who you are helping. You have to be honest and open and make sure that if something is done wrong, it is corrected and made right. There is no perfect recipe other than always striving to do better. We want to make sure that our clients get the best home renovation experience there is, period.

When someone trusts us with the single biggest investment of their lives, you bet we take that responsibility seriously. I could share a whole bunch of catchy terms and phrases that best describe what we do, but I don’t think that really describes things correctly.

Firstly, I wish that everyone could enjoy the renovation and home-building process as much as we do. It is probably one of the very few things left in this world that has to be tailored to our wishes. Also, there is something magical about taking a home that someone has lived in and built a family in and transforming it into something out of our combined imagination.

It is the nature of home renovation and building that is shared. That’s what I think makes it so special we all get to share that transformation process together. There is no better feeling than getting that call from a client while they are having that first coffee in their new kitchen.

Our value comes from our commitment to be there. Not just during your project but whenever you need us after all is said and done. All of our past clients have enjoyed the realization that even years after the last cheque was cleared, Someone will talk to them and answer any questions they may have.

We love the homes we build, but more importantly, we love the people we build them for. It is the people that make our homes great. Our team cares about every client we have ever had and always will do everything in their power to make them happy with their home.

Our slogan is not just a catchy saying: “Having our family help your family get into your dream home.” It is taken to heart in everything we do. We will continue to set a new standard for home renovations and buildings in the Toronto area by caring every day.

Please let us help you with your next home renovation project and see for yourself why Woodsmith Construction is in a class all by itself regarding true customer value.

For more information on how we can make your dream home a reality, please see our Design-Build services.

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